Effective People Management for Beginners
You've just been promoted to manager. Congratulations, but how do you actually 'manage'? We have all seen good managers and we have all seen bad managers, but what is it that makes a good manager good and a bad manager bad? This course aims to make sure that as you begin your management career, you start out as a good manager.
Objectives
- The role of the manager
- Developing your style
- People types
- Delegation strategies
- Building strong teams
- Effective motivation strategies
- Dealing with difficult people and situations
- Handling change
- How to plan
- Completing performance reviews
Prerequisites
- This course has no prerequisites.
Contents
Who Does What?
- What is the role of a manager
- Management styles
- How will you manage people
Dealing with People and Teams
- Delegating to others
- Creating a positive team dynamic
- Different types of people
- How to delegate
Motivation
- How to motivate
- Effective encouragement
- Helping people to work as a team
- How to gain team synergy
Communication skills
- Communicating your expectations
- Active listening and hearing your team members
- Giving and Receiving feedback
Problem people and problem circumstances
- Working with awkard people
- Handling the leadership / suboordinate dynamic
How to make decisions
- Decision making best practices
- Team decisions
- How to deal with unpopular decisions
Planning and Reporting
- Performance reviews
- Basic project management
- Planning for success
- Handling change
