Communication Skills
Outline

Communication Skills

This course is aimed at anyone who would like to develop and improve their communication skills.

Objectives

  • Apply the principles of effective communication
  • Handle difficult conversations and challenging situations
  • Understand the role of communication and identify blocks to communication
  • Use influencing skills in a variety of situations to achieve a win-win outcome

Prerequisites

  • This course has no prerequisites.

Contents

Guiding principles of good communication

The purpose of two-way communication

Understanding your communication and influencing style

Elements of communication networks and reasons for communicating

TCommunicating and influencing from the listeners perspective

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Accreditations:

Our team are AWS Professional Certified Solutions  ArchitectsOur team are AWS Devops Specialty CertifiedAltova Training PartnerAltova Consulting PartnerOur team members are Professional Scrum master certified
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