Assertiveness Techniques
Many of us struggle to be assertive, and this one day course tackles this issue head on and will help you become a more assertive, and therefore more effective leader.
Objectives
- To describe the true nature of assertiveness.
- To develop a wide range of assertiveness techniques.
- To distinguish assertive behaviour from aggressive and submissive behaviours.
- To provide a number of assertiveness models and approaches.
Prerequisites
- This course has no prerequisites.
